Customised Solutions
User-friendly and efficient solutions for document archiving and record-keeping.
The all-in-one client management platform for your business
ClientFlow's BOS offers a variety of customised white labelled solutions and integration options for a more productive business environment.
- POPIA& data-protection ready
- Up & running quickly
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?Mr Thabo Mokoena
Married / Male / English
082 555 0186SMS
@thabo.mokoena@example.com
ID No 9501•••••••89
Last update: 10 days ago
Last phone contact: Thu, 23 Apr 2026, Lerato
AA2223
Demo
ProductsClientIncome/ExpenseCreditorsDisbursementCredit ReportsCorrespondenceVoicePoliciesFile ExpensesPayment HistoryPortalProducts
Products
Edit File Details Add New Product
⚑Debt Mediation CreditorProduct Status: Active
Registered5 March 2025
TimelineOn track
Timeline NotesReviewed monthly
AgentSarah Bennett
AffiliateDirect
Lead SourceWebsite
AdminSarah Bennett
VerifiedVerified
To-do List Add
| Due | Description | Assigned To | |
|---|---|---|---|
| Today | Send welcome pack | Sarah Bennett | |
| 27 Feb 2026 | Verify creditor documents | James Carter | |
| 24 Apr 2026 | Follow up on signed agreement | Sarah Bennett | |
| 10 Feb 2026 | Confirm first payment received | Priya Naidoo | |
| 23 Jan 2026 | Schedule quarterly review | James Carter | |
| 29 Jan 2026 | Send monthly statement | Sarah Bennett |
Trusted by teams & integrated with
Built around the way your firm actually works
Reporting Tools
ClientFlow's BOS provides monitoring of the Return on Investment (ROI), profits, losses and productivity with various reporting options.
Our Focus
We focus on the legislative requirements for a functional business solution for the protection of sensitive personal consumer information.
10+Core platform modules
2Regions, one platform
24hSupport, every day
100%White-labelled to you
Solutions
The best SaaS BOS solution for:
Purpose-built workflows for the South Africa market.
Debt Mediation
Affordable Distribution designed to assist consumers whose creditors are still being paid in line with what they can afford — for those who do not qualify for Debt Counselling.
Admin Order Rescission
We prove to the court that a client is in a better financial position and can pay full instalments, with corresponding attorneys across the country.
Admin Order Assessment
Determine whether an admin order can be successfully rescinded in court before proceeding.
Credit Evaluation
A Credit Interpretation Report for clients declined for credit — revealing defaults, judgments, administration and garnishing orders.
Credit Reporting
Part of Credit Evaluation. ClientFlow is integrated with Experian and XDS.
Credit Score Booster
Removal, improvement or management of a consumer's credit score so they may qualify for loans again.
Debt Review Assessment
Determine whether a client can be successfully removed from debt review, needs an update, or a court matter.
Debt Review Cancellation
Used when a debt review assessment warrants cancellation of debt review.
Default Listing
Remove and/or update all four major credit bureaus — the judgment needs to be paid up.
Judgments
Remove and/or update all four major credit bureaus where consumers are stuck with judgments after paying up their debt.
Prepaid Legal
A Legal Advisory Service bringing consumers professional legal assistance whenever needed — from labour matters to civil disputes.
Platform
Everything your team needs, in one place
Ten core capabilities that move files from first contact to resolved.
Support
Our support and development team is a dynamic and passionate team of tech enthusiasts, with elite software development expertise. We are here to support you all the way.
CFSupportOnline · 24/7
Hi! How can we help today?
SignSure Integration
Send any documents that require a signature, directly from the ClientFlow system to your clients to sign electronically.
Alex Morgan
Signed via SignSure
Customer Relationship Management
Practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
JMActive
Jordan Meyer
Client · #CF-4821
Lead Management
Convert leads into prospects and eventually clients. Leads from SMS marketing, print, radio and more are auto-imported, allocated to salespeople, and tracked with per-lead outcomes.
SMS RadioPrint→Assigned
Call Recording Automation
All calls are recorded and stored with the client file, with click-to-call right from the ClientFlow system — no need to pick up a phone and dial first.
02:14
Automated Emails & SMS
Emails and SMS's are sent directly from the system to clients and saved in Notes. Emails come from your own website URL. ZoomConnect integration enables bulk campaigns.
EmailSMS Sent
Custom Reporting
Reports for sales performance per lead, per product, and per office location. Build your own custom reports with the Lists feature.
Document Integration & Automation
A full history of communication with a document archive is saved for every client.
Application.pdf
ID-verification.pdf
Agreement.pdf
Task Automation & Management
Assign tasks to other users; notes can be deleted only by the person who entered them. A critical BOS function, made simple.
Approve application
Request documents
Flag for review
User Management & Permissions
Standard user roles, plus an access-control function to change user permissions to fit your company requirements.
AdminAgent · Viewer
Capabilities
One platform, the full toolkit
Every SA account gets the complete capability set — every feature, from day one.
- Business Operating System
- Automated SMS
- Automated Emails
- Custom Reporting
- Call Recording Automation
- Document Production, Integration & Automation
- Task Automation & Management
- Document Signature — SignSure Integration
- Lead Management
- User Roles & Access Management Customization
- 24 hour support
- Portals for Companies, Franchises, Remote Sales Offices, Affiliates & Customers
- Bank Account Validation
- Debicheck Payment Collections
Focus on your clients,
we’ll handle the rest
We have used a few other systems in the past before moving to ClientFlow. When we explored ClientFlow, the first thing I remember saying is, okay, the interface is clean, simple and user friendly.
Our team got up and running with ClientFlow unbelievably quickly. The process flow and user-friendly step-by-step process have enabled us to assist more clients within a month, which is a huge benefit.
Why ClientFlow
A platform that grows with your firm
01
Fully Customizable
Customization of ClientFlow to fit your workflows is critical to realizing the benefits of better client data management. Save time, improve data quality, and ensure data traceability with a tailored system.
02
Process & Results Orientated
A combination of process-oriented and result-oriented approaches gives you the right tools to get the job done. Automate routine tasks, freeing up resources to focus on more complex work.
03
Powerful Platform with Robust Technology
Scalable, upgradable and expandable based on market and technology trends. Designed by experts who understand industry pain points and what's needed to drive it forward.
04
New Features & Enhancements
We're always improving the platform, adding new features and listening to our customers' requests. If something can be improved or a new feature added, we'll get it done.
Would you like to know more about how ClientFlow can elevate your business?
Get in touch now for a free demo of our platform!